Opportunity recorded
Front-desk staff captures potential business while the conversation is fresh.
Front Desk Leads
The lead wasn’t lost in the CRM. It never made it there.
Give your front desk a simple way to record potential business and get it to the hotel’s sales team for qualification and follow-up.
Your hotel’s sales team qualifies and works the leads.
$199 / month per hotel
Lead-capture process
A clear handoff from the front desk to hotel sales.
The hotel’s staff notice and record the opportunity. Its sales team reviews, qualifies, and follows up.
Sales team reviews
The hotel’s designated sales owner qualifies the opportunity and chooses the next step.
Follow-up stays visible
Your hotel tracks the status, notes, and next action for its own leads.
The hotel problem
The opportunity often appears before sales ever sees it.
- 01
A guest mentions their company sends employees every month.
- 02
A group calls the front desk after sales has gone home.
- 03
A crew asks about a six-week stay.
- 04
An OTA guest says they return to the market often.
- 05
A local business asks whether the hotel offers company rates.
What you can capture
The signals already moving through the hotel.
Capture the conversation, not a perfect sales brief. The important part is making the opportunity visible while the context is still there.
Group
Group inquiries and event business.
Corporate / LNR
Company travel, negotiated-rate opportunities, and local business accounts.
Crew + Project
Construction, airline, infrastructure, training, medical, government, and project stays.
Extended Stay
Guests and businesses requiring longer stays.
OTA Opportunities
Guests who may return, travel for companies, or represent direct-booking opportunities.
Hotel Demand Observations
Signals hotel staff notice in everyday conversations.
Useful reading
Follow a front-desk clue to a useful sales conversation.
Read how everyday guest conversations can surface potential business—and why a clear capture and follow-up path matters.
Hotels Are Losing Revenue at the Front DeskWhat the hotel gets
A visible revenue channel, not an informal handoff.
The front desk becomes a visible revenue channel instead of an informal handoff point.
- 01Front desk lead capture
- 02OTA opportunity capture
- 03Sales handoff and routing
- 04Lead status + follow-up visibility
- 05Historical lead record
Straightforward pricing
Front Desk Leads
A low-friction starting point for hotels that want to capture more of the sales opportunities already reaching the property.
Request Front Desk Leads SetupFront Desk Leads
The front desk already sees the opportunities.
Front Desk Leads gives your hotel a simple way to make sure those opportunities do not disappear.